Shipping Policy

Last updated: July 27, 2026

Thank you for shopping with Solyra® Garden Angels! We are committed to delivering your "Solyra Garden Angels" products efficiently and securely. Please review our shipping policy below.

1. Flat Rate Shipping

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments. This fee will be applied at checkout.

2. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. You will receive an email notification once your order has been processed and shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery times are typically 5-10 business days after processing. We primarily use reliable carriers such as USPS and UPS for domestic shipments.

4. International Shipping

For international orders, estimated delivery times are typically 10-25 business days after processing. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Solyra® Garden Angels is not responsible for shipping delays caused by carriers, unforeseen weather conditions, natural disasters, customs processing delays, or other events beyond our control. We appreciate your patience in such circumstances.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. These orders will be shipped exclusively via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer support team at support@solyraangels.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please provide your order number and any relevant details, including photos of damaged packaging or items. We will work with the shipping carrier to investigate the issue and find a suitable resolution, which may include a replacement or refund.

9. No Shipping to Restricted Countries

Due to various international regulations and logistical limitations, we are unable to ship to certain restricted countries. If your country is on this list, you will be notified during the checkout process. We apologize for any inconvenience this may cause.