Privacy Policy

Last updated: July 27, 2026

Solyra® Garden Angels ("we," "our," or "us") operates the website https://solyraangels.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This may include:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your payment, such as credit card numbers or other payment account information. Please note that we do not store full payment card details on our servers; this information is securely processed by our third-party payment processors.
• Device and Usage Information: Your IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, and other statistics related to your interaction with our website.
• Location Information: General location derived from your IP address.

2. How We Collect Your Data

We collect data through various methods:

• Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out forms, or communicate with us directly (e.g., via email or customer support).
• Automated Technologies: Through cookies, web beacons, and similar tracking technologies as you navigate our website.
• Third-Party Sources: From analytics providers, advertising networks, and social media platforms, subject to their respective privacy policies.

3. Purpose of Data Collection

We use the collected data for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping and delivery of "Solyra Garden Angels" products.
• Customer Service: To provide customer support, respond to inquiries, and manage returns or refunds.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about our products that may be of interest to you, where you have consented to receive such communications.
• Website Improvement: To analyze website usage, improve our website's functionality, and enhance user experience.
• Analytics: To understand how users interact with our website and to measure the effectiveness of our marketing campaigns.
• Advertising and Ad Targeting: To deliver targeted advertisements to you on our website and third-party platforms based on your interests and browsing behavior.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal data with the following categories of third-party service providers to help us operate our business and provide our services:

• Payment Processors: To securely process your payments (e.g., Stripe, PayPal).
• Shipping Carriers: To deliver your orders (e.g., USPS, UPS).
• Analytics Providers: To monitor and analyze website traffic and user behavior (e.g., Google Analytics).
• Advertising Platforms: To manage and serve targeted advertisements (e.g., Meta/Facebook Ads, TikTok Ads, Snapchat Ads, Google Ads).
• Email Marketing Services: To send newsletters and promotional emails.
• Customer Support Platforms: To manage customer inquiries and support.

These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. Cookies are small data files stored on your device.

Types of Cookies Used:

• Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling shopping cart functionality).
• Performance Cookies: Collect information about how visitors use our website (e.g., which pages are visited most often) to improve website performance.
• Functionality Cookies: Remember choices you make (e.g., language preferences) to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain order information for a minimum of 7 years for tax and accounting purposes. Marketing data may be retained until you unsubscribe or request deletion.

7. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request that we correct any inaccurate or incomplete personal data.
• Right to Deletion (Right to be Forgotten): Request the deletion of your personal data, subject to certain legal obligations.
• Right to Object/Opt-Out: Object to the processing of your personal data for certain purposes, including direct marketing. You can opt-out of marketing communications by following the unsubscribe link in our emails.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe we might have any information from or about a child under 13, please contact us at support@solyraangels.com.

9. Contact Information for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@solyraangels.com

10. How Policy Updates Are Communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.